Terri Stromeyer Psychic Medium Limited owns and operates this website (“Our Site”) and is committed to providing an excellent service to all of our customers. Before booking a reading, teaching workshops, taking out membership or purchasing any items from our store, we would ask you to please read fully our terms & conditions. By using the site you agree to the terms & conditions, notices and guidelines contained in these terms & conditions and all modifications hereto.
Users of Our Site should occasionally check for any changes to these terms & conditions. Your continued use of Our Site following any changes signifies your acceptance to those changes.
The terms & conditions shall be governed by and interpreted in accordance with the laws of England and any disputes arising in connection with these terms & conditions shall be the subject to the exclusive jurisdiction of the English courts.
Whilst access to Our Site is permitted and encouraged on a temporary basis, we reserve the right to withdraw or vary the services we provide without notice. We will not be liable for any reason if Our Site is unavailable at any time or for any length of time. This may involve restricting access to some parts of Our Site to users.
The Services provided on Our Site include one–to–one and telephone readings, teaching workshops, taking out membership and purchasing items from our online store. You must be over 18 to use these services and when calling for a telephone reading you must be the bill payer or have the bill payer’s permission.
To achieve best results from a personal reading or telephone reading with Terri Stromeyer we would recommend you follow “this link” prior to the reading. We want you to enjoy the experience of your reading with Terri, however, if you are unhappy or not satisfied with your reading within the first 10 minutes please tell Terri that you are not connecting. We will offer you a full refund immediately and your credit card booking fee will be refunded within 30 days of your appointment.
If you are on medication or abusing drugs or alcohol or suffering from mental illness, your mental and emotional clarity could also affect the clarity of the reading and in such circumstances we do not recommend that you have a reading. Your statutory rights are not affected.
Whilst all readings are given in good faith some information may represent an opinion or judgement. We cannot guarantee the accuracy of the information given during the reading or from information within Our Site. Under current English Law we are obliged to advise you that all readings are carried out for entertainment and experimental purposes only.
Whilst reference may be made during a reading to a medical condition, Terri Stromeyer Psychic Medium Limited (“;The Company”), Terri Stromeyer or any affiliates do not provide medical advice, counselling or other professional services or advice and shall not be held liable or responsible to any person or entity for any loss or damage caused, or alleged to have been caused, directly or indirectly, by or from any guidance given during a reading, on Our Site or in any related publications.
If you have any medical conditions that you are concerned with, we recommend that you seek professional medical advice. Any reference made during a reading to a medical condition is not a substitute to treatment by the medical profession.
To order products or services from Our Site simply follow the instructions. Payments by all major credit and debit cards are accepted. You must be the bill payer or have the bill payer’s permission. Most orders are delivered within 1 to 10 days. If there is a delay in delivery we will contact you and give you the opportunity to cancel or modify your order.
If you are using any of our body products for the first time it is recommended that you do a patch test before use. Dab a small amount of the cream or oil on the pulse of your wrist or the crook of your elbow. Leave the area unwashed for 24-48 hours and watch for any signs of an allergic reaction. Typical signs will include redness, a rash, itchiness, pain, flaking etc. If any of these signs present themselves, cease using the product immediately and see your health professional to discuss the reaction. If you have no reaction, continue to use the product as it is likely that the product is good for your skin type. However, always be vigilant for any signs of an allergic reaction.
We operate a “no quibble” returns policy. It is your responsibility to return the items to us and we recommend recorded delivery or Royal Mail guaranteed. We cannot be held responsible for loss or damage to goods whilst they are being returned. Refunds will be made to the card that was used in the original purchase or by cheque made payable to the cardholder if the card is no longer valid.
If you are not satisfied with your purchase for any reason, you may return the item to us in its original packaging with your invoice within 21 days of receipt. We recommend using a trackable delivery service as we cannot be held responsible for loss or damage whilst it is being returned. If the product returned is not in a fully resaleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item, or deduct up to 30% of the original selling price from the refund amount. This does not affect your statutory rights.
If you are returning items that are damaged, mis-shipped or the result of an error on our part, you will be refunded the total amount of the order, together with return shipping costs. Items should be returned in their original product packaging.
If a package is returned to us after 3 delivery attempts, returned due to an incorrect or incomplete address or refused at delivery, you will be refunded the total amount of the order, less shipping costs.
Any item is not returnable or exchangeable if: the item is not returned within 21 days of shipment, the item is not in its original condition, is damaged or missing parts for reasons not due to our error.
When returning goods please include the delivery note or email invoice with the goods. Obtain a Returns Authorisation Number by calling our customer services on 01722 717949. Please ensure the goods are properly packed to prevent damage as we cannot be held responsible for loss or damage to goods whilst they are being returned. Include a note stating the |Returns Authorisation Number and a brief description of the problem and return to:
Terri Stromeyer Psychic Medium Limited
The Long House
On receipt of the goods and following inspection, we will either refund your payment or replace the goods depending upon your request (subject to the terms of our returns policy as stated above).
You may be invited to become a member of The Company’s online club known as The Terri Supernatural Club (“The Club”). By purchasing a membership to The Club you hereby agree that The Company may immediately authorise your credit card (or other approved facility) in the amount equal to the membership rate (“Club Membership Fee”) for each period of membership (“Club Membership Fee Period”). The Club Membership Fee is non-refundable irrespective of whether the cancellation is at your request during The Club membership Fee Period. By becoming a member you also authorise The Company to charge the then prevailing Club Membership Fee amount to your credit card (or other approved facility) again during each subsequent Club Membership Fee Period. If you decide to cancel your Club Membership you must do so by notifying Customer Services at least 3 days prior to the then current Club membership Period. If you do not cancel your Club Membership at least 3 days prior to the end of the current Club Membership Fee Period your Club Membership shall continue until the end of the next Club Membership Fee Period following the receipt of the notice of cancellation and you will be charged the Club Membership Fee for this final Club Membership Fee Period at the then current Club Membership Fee.
As a member of the Club you agree that your Club Membership is non-transferable and may not be transferred or assigned to any other person or entity, nor May you provide any other person or entity access to your subscription, either directly or indirectly. You must keep your password strictly confidential. You also agree to be personally liable for all charges you incur during or through the use of Our Site.
In the event of a complaint please email: firstname.lastname@example.org
In addition to and without prejudice to any other legal or equitable remedies available to the Company, the Company may terminate your right to use Our Site and/or Club Membership at any time and for any reason whatsoever. You may terminate this Agreement by closing your account with the Company and, if applicable, terminating your Club Membership by paying any and all outstanding balances owed by you to the Company under the Club Membership Fee Period incurred prior to the date of termination in accordance with the conditions of membership as provided above, and by ceasing any and all use of Our Site. You agree that in the event your Club Membership is terminated by the Company, your sole remedy for damages resulting from the termination or otherwise shall be the return to you of the remaining pro-rata portion of your current Club Membership Fee.
You agree to indemnify, defend and hold harmless The Company, its employees, officers, directors, affiliates, consultants, agents and all other individuals and organisations providing services on behalf of The Company from any and all third party claims, liability, damages and/or costs, including, but not limited to, legal fees arising from (a) your use of any part of Our Site, Site Material, products or related services or any information posted by you on Our Site; (b) your use of any Submitted Materials, products or services offered by third-parties through Our Site, including, without limitation and damage to any software or hardware as a result of any viruses; (c) your download and/or use of any of the software available for download through any part of Our Site; (d) the suspension or termination of your Membership as provided in this Agreement; or (e) your alleged breach of this Agreement.
The trademarks, logos and service marks (collectively, the “Trademarks”) displayed on Our Site are the Trademarks of the Company and other parties. All rights reserved. Nothing contained in Our Site should be construed as granting by implication, estoppel or otherwise, any licence or right to use any Trademark displayed on Our Site. Any other trademarks appearing on Our Site which are not the property of the Company are the property of the respective owners.
As a user of Our Site you agree that you will provide true, accurate, current and complete information about yourself as requested by the registration process and that you will update the information as necessary to maintain its accuracy. You agree that you will use Our Site for lawful purposes only and that you will not use the facilities to conduct or perpetrate prohibited conduct. If you violate any of these conditions the Company has the right to suspend or terminate your account.
Code of Conduct for posting comments in the online discussion spaces, blogs, forum pages and workspaces on Our Site. In using Our Site you agree not to:
A password for use in protected areas of Our Site is restricted to the individual who has been given permission and a password to enter a protected area (the “Authorised Party”). The password cannot be distributed to others and the Authorised Party is responsible for any and all damages to Our Site resulting from the distribution of the Authorised Party’s password.
You acknowledge and agree that, by sending Terri Stromeyer or the Company your questions or comments, whether in writing or by email, you grant to Terri Stromeyer and the Company at no cost a perpetual, irrevocable, non-exclusive, world-wide right and licence to link to, use, reproduce, transmit, modify, adapt, publish, display, distribute, translate and sub-licence such material and/or to incorporate it in other works in any form, media or technology. By submitting content to Terri Stromeyer or the Company, you represent and warrant that you have the authority to grant such rights to the Company and that the content you submit will not violate any right of any third party, including but not limited to copyright, trademark and privacy rights.
If any of these Terms and Conditions should be deemed invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Terms and Conditions shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
Our Site is owned and operated by Terri Stromeyer Psychic Medium Limited, Bartley Grange, Eadens Lane, Bartley, Hampshire, SO40 2LB, United Kingdom. For further information about the Company or Our Site please visit Contact Us.
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